FAQ

An interactive game room is a physical play space where players join in through touch, movement, throwing balls or aiming. Beren Arena offers these experiences individually or in combined packages.

We design and install interactive game rooms for shopping mall entertainment centres, hotels, activity parks, sports clubs and arcades. We select the room based on your space and the experience you want.

No. Beren Arena packages focus on touch, motion, ball and shooting games. Escape rooms and haunted houses are different experiences; our packages are not sold as those services.

All rooms need at least 4 metres of width. Depth and ceiling height depend on the selected room. Check the minimum dimensions on each room page or enter your measurements in the room planner.

A dim setting is enough. Avoid direct sunlight. We assess suitability during the site visit.

Matte, light-coloured and flat. Paint is enough; no special screen or flooring is needed. Ball games require an impact-resistant wall.

If the venue is ready, installation and staff training take a few days. We confirm the schedule during the site assessment.

No. No goggles, headsets, controllers or wristbands: players use touch, movement and real balls. Turnover is quick, with no wearable equipment to disinfect.

Yes. Your cashier can sell tokens through your own POS and assign them in our panel, or use our checkout system. Token usage is tracked in the panel either way.

Games keep running. Services that need the internet become available again once the connection returns.

With outright purchase, you pay for the system and do not buy tokens. Maintenance, service and new game updates are free for the first year. After that, these services cost 10% of monthly turnover. With token-based installation, you pay a one-time installation fee and receive 2,000 tokens. Buy more when they run out. Each token costs USD 1; the minimum monthly purchase is 1,000 tokens. Prices include VAT.

Yes. The minimum monthly purchase is 1,000 tokens. At USD 1 per token, this is USD 1,000 per month, including VAT. Installation includes 2,000 tokens.

One token lets one player play one 4-minute game. Four players playing together use four tokens. Our suggested retail price is USD 2.99 per player; you set your own selling price.

Service, maintenance and new game updates are free for the first year. After that, the fee is 10% of monthly turnover. For example, USD 2,000 turnover means a USD 200 service fee.

New games are installed from the panel. With outright purchase, updates are free in the first year, then included with maintenance and service at 10% of monthly turnover.